Last Updated: August 22, 2026
Introduction
Hopeway North America Corporation (“Hopeway North America,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit hopewayamerica.us, request a quote, or otherwise interact with our services across the United States and Canada.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
Personal Information You Provide to Us
- Name, email address, phone number, and company name (when submitting a contact or “Book an Appointment” form)
- Project details or service inquiries submitted through our forms
- Any information you provide when communicating with us via email, phone, or social media
Information Collected Automatically
- IP address, browser type, device information, and operating system
- Pages visited, time spent on the site, and referral source
- Cookies and similar tracking technologies (see Section 6)
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and provide requested quotes or consultations
- Deliver, maintain, and improve our construction, fire safety, security, and IT services
- Communicate with you about your project, service updates, or company news
- Analyze website usage to improve user experience
- Comply with legal obligations and enforce our terms
- Protect against fraud, unauthorized access, or misuse of our services
3. How We Share Your Information
We do not sell your personal information for monetary consideration. We may share your information with:
- Service providers who assist with website hosting, analytics, email delivery, or CRM services, under confidentiality obligations
- Business partners and subcontractors involved in delivering a specific project you’ve engaged us for
- Legal and regulatory authorities, where required by law or to protect our legal rights
- Professional advisors, such as lawyers, accountants, and insurers, where necessary
4. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze site traffic. When you first visit our site, you’ll be asked to accept, reject, or customize your cookie preferences. Cookie categories include:
- Necessary Cookies — required for core site functionality (e.g., secure log-in, saving your consent preferences). These do not store personal data.
- Functional Cookies — support features like social media sharing and feedback tools.
- Analytical Cookies — help us understand visitor behavior, such as page views and traffic sources.
- Advertisement Cookies — used to deliver relevant ads and measure campaign performance.
You can manage your cookie preferences at any time through the cookie settings link at the bottom of our website.
5. Your Privacy Rights
For U.S. Residents (including California under CCPA/CPRA): Depending on your state of residence, you may have the right to:
- Know what personal information we collect and how it’s used
- Request deletion of your personal information
- Correct inaccurate personal information
- Opt out of the “sale” or “sharing” of personal information (Hopeway North America does not sell personal information)
- Not be discriminated against for exercising your privacy rights
For Canadian Residents (under PIPEDA): You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Withdraw consent for the collection, use, or disclosure of your information, subject to legal or contractual restrictions
- File a complaint with the Office of the Privacy Commissioner of Canada if you believe your privacy rights have been violated
To exercise any of these rights, please contact us using the details in Section 8 below.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, including legal, accounting, or reporting requirements.
7. Data Security
We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Hopeway North America Corporation Email: [privacy@hopewayamerica.us]
Phone: PHONE NUMBER
Address: Street Address, City, State/Province
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. The updated version will be posted on this page with a revised “Last Updated” date.
